Windows 10/11 x64 • Human reviewed
Know your PC’s smartest next move.
Run the privacy-minimized Device Decision Passport on your Windows PC, then receive one plain-language Decision Report reviewed by a real person at The IT Guys.
What you receive
Useful answers—not a wall of technical noise.
Your purchase combines the accepted Windows application with one human-reviewed report designed to help you make a practical decision.
Windows diagnostic app
A guided local application for Windows 10/11 x64 collects the limited technical evidence needed for review.
Human-reviewed report
A reviewer separates observations, unknowns, and reasoning instead of handing you an unexplained automated score.
Practical direction
Get a clear recommendation category and understand why it fits the evidence available.
How it works
Three simple steps from uncertainty to a decision.
Purchase and download
Complete checkout, then download the Windows application from your protected order access.
Run and email the ZIP
Run the guided diagnostic, then email the resulting ZIP file to support@theitguysfix.com for human review. Please do not include passwords or unrelated personal files.
Receive your report
We target one business day after a valid minimized submission for the human-reviewed Decision Report.
Possible directions
A recommendation that matches the evidence.
No urgent change indicated.
A targeted improvement may help.
Repair may beat replacement.
Replacement may offer better value.
More evidence is needed.
Privacy by design
Your personal files are not the product.
The diagnostic scope does not call for documents, filenames, browser history, passwords, keys, email, contacts, or unrelated content.
- Results stay local until you choose to submit them.
- Only a valid privacy-minimized submission enters review.
- Diagnostic data is retained for 30 days after report delivery, then removed under the service policy.
Questions
Before you buy
Is this an automated diagnosis?
No. The application gathers limited diagnostic evidence; the included Decision Report is human reviewed.
Does the $19 include a repair?
No. It includes the Windows application and one human-reviewed Decision Report. Any later service is optional.
What systems are supported?
Windows 10 or Windows 11 on a 64-bit PC.
Ready when you are
Turn “I’m not sure” into a practical next step.
One Windows application. One human-reviewed Decision Report. One-time $19 purchase.
Secure checkout through The IT Guys